April 8, 2013
I travel around the country giving presentations on employer branding and building and promoting an employer value proposition. I usually highlight employer brand success stories. But as major brands like Goldman Sachs and Zynga stumble into PR crises, I thought it might be useful to help your company avoid the most common employer branding mistakes.
Don’t be inauthentic
Your employer brand embodies your employees, your culture, your vision, and your values; these are impossible to fake. So if you’re a fast-paced company with an entrepreneurial culture, don’t market yourself as a laid-back environment with unlimited vacation days.
I remember looking at the careers site for BP several months after the 2010 oil spill and being shocked to see that it looked the same as before the spill. Surely the eco-minded Generation Y or Gulf Coast residents affected by the disaster might hesitate joining the company afterwards? But there was only one acknowledgement of the situation – a tiny text link on the sidebar that asked “Why is it a good time to join BP?” Why indeed?
|BP Careers, November 2010
Don’t get lost in the crowd
The are dozens of salty snacks on the market, so how does Doritos stand out? By having an attitude: Coming in crazy flavors with cool names and bright packaging. In the same way, your employer brand has to be distinctive. Avoid bland themes like “Grow your career with us” or “We offer work-life balance.” Almost any job can become a career and almost every job lets its employees go home at night.
Don’t get stuck in the facts
So many careers websites begin with, “Company X was founded in 1950 and now operates out of 75 offices in 12 countries.” Does that year mean the company is old-fashioned? Do those 12 countries mean employees get to see the world? Do the 75 offices mean employees can be transferred against their will?
Stand-alone facts like those can be both boring and confusing, a deadly combination for anyone looking to top motivate talent. Remember, you’re trying to create an emotional connection, so facts and numbers can only get you so far. Instead, talk about how your company helps people’s lives. Let employees share their stories. Show your workplace. Highlight employee events, rewards, volunteer work. Never be boring.
Be authentic and differentiated, and add an interesting and emotional component to your recruitment messaging. If you can’t always leave them laughing, at least leave them hungry to learn more.
March 27, 2013
Is your brand ready to join the exciting social network of Pinterest? Jason Ginsburg, our Director of Interactive Branding, gives you some starter tips.
January 30, 2013
Jason Ginsburg offers advice on making the most of your social media channels.
January 28, 2013
I’ve told you about Social Media Superstars and various best practices – but what about worst practices? What are some tactics to completely avoid?
Here are some of my personal pet peeves for each major social network. Think of them as social media don’ts.
Ignoring questions and comments. Twitter, like all social media, is supposed to be a dialogue – that’s the “social” part. Only broadcasting and never replying is almost like shouting continuously. Everyone can see that your Twitter stream has no @mentions or retweets and they’ll know it’s pointless to communicate with you before they even try.
Not using all the features. Believe it or not, some brands post only text and links. The Photos tab is empty, or maybe has their logo as a default. And don’t forget that Facebook allows you post videos, as well. In fact, you can have 10 custom Facebook tabs. Use them! Tabs can be used for posting jobs, holding contests, or creating interactive experiences. Look what Coca-Cola offers, for example.
We make a lot of videos here at Brandemix, so my pet peeves are production-based. Bad lighting and bad sound absolutely ruin videos for me. So are videos that stretch three minutes of content into ten minutes of agony. And some people don’t understand the concept of a second take, stammering their way through a presentation. Take the time to do videos right or else they may go viral for all the wrong reasons.
If you’re in a LinkedIn Group, please add to the conversation and comment on others’ posts before posting a blatant advertisement for your services. Yes, we’re all on LinkedIn for business purposes, but that doesn’t mean civility and etiquette don’t apply.
Maybe it’s just me, but I’m not a fan of Pinterest accounts that only repin others’ pins. To me, it’s like only retweeting on Twitter and never posting something original. You don’t have to be an artist or designer to have access to some kind of visual collateral. Post photos of your office, or your employees, or your neighborhood. Do you have a pet? One category that never fails for me: dogs wearing sweaters.
Those are the worst offenders for each of the major social networks. Google Plus suffers from the same problem as Facebook, and Instagram abounds with the same poor production quality as YouTube.
What are your social media pet peeves? Have any examples? We’d love to see them.
And, of course, if you’re having trouble achieving social media best practices, we’re happy to help.